General Information

PUTRI KOMODO TOURS

GENERAL INFORMATIONS RESERVATIONS
To ensure prompt confirmation, please supply us with the following details : total pax, arrival and departure dates, flight number, hotel preference and types of room needed. Your detailed order should be directed to:

PUTRI KOMODO TOURS
Jl. Soekarno Hatta - Labuan Bajo - Manggarai Barat - West Flores - East Nusa Tenggara

Post Code        : 86554
Email               : jetour@putrikomodo.com / mykomodo@yahoo.com

Telephone        : +62385 42131

Mobile              : +6281 236 989982

Hunting            : +62821 4693 7458

Website           : www.putrikomodo.com


COMMUNICATIONS
Quotation and confirmation will be sent to you by fax, telephone or email. We will do our best to respond your questions within 2 - 24 hours.

RATES
Rates are quoted net in US dollars, Euro and Rupiah. Rates are subject to change with or without prior notice. Any telex, fax, or telephone expenses incurred will be debited to your Account.

PAYMENT METHOD
We request an 50% deposit of the total tour cost at least 40 days before clients' arrival in Indonesia. The balance should reach Putri Komodo Tours 7 days before arriving, after invoicing.

OUR BANK ACCOUNT:
Will be send to you anytime within the down payment process


CANCELLATIONS
PUTRI KOMODO TOURS will not charge you a cancellation fee for tours and transfers shown in the tariff. However, hotels, restaurant, car, boat or contract may charge a cancellation fee for no-shows or very late notification of cancellation. In such cases we must pass the charges on to you. 


SERVICE;
Include carriage, porter ages, meeting service, and assistance. Service is by private car or motor coach.

SIGHTSEEING AND PACKAGE TOURS
All sight-seeing and package tours include entrance fees, performances, meals as shown in the programs and transportation services by private car, truck, boat. Requests for guides proficient in languages other than English should be made in advance and are subject to availability.

HOTELS
Most Hotels charge 21% for tax and service. Reconfirmation and full reservation details should be received by hotels at least 30 days before the arrival for group bookings during the regular seasons and 45 days during the high season. For individual reservations, reconfirmation should be received at least 15 days before arrival for regular and high seasons. In case reconfirmation is not made, the room will be automatically released to prevent cancellation fee charges.

RESPONSIBILITY
PUTRI KOMODO TOURS, only acts as an agent for hotels, transport companies, carriers or contractors. We are not liable for any loss, injury or damage to any person or his property ; delay, or change in itinerary, which are beyond our control.
We reserve the right to change or cancel a program with or without advance notice if it is in the best interests of all concerned.